1. Introduction

Welcome to Tutelio ("we," "our," or "us"). At Tutelio, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered educational platform ("Platform").

By accessing or using Tutelio, you agree to this Privacy Policy. If you do not agree, please discontinue use of our Platform immediately.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Account Information: Name, email address, password, and profile information.
• Educational Information: Grade level, subjects of interest, learning progress, and performance data.
• Communication Data: Messages, feedback, and inquiries you send to us.
• Payment Information: If applicable, payment details for premium features (processed through secure third-party payment processors).

2.2 Usage Data

We automatically collect certain information when you visit, use, or navigate our Platform:

• Technical Data: IP address, browser type, device information, operating system, and other technology identifiers on your device.
• Interaction Data: Time spent on the Platform, pages visited, links clicked, learning patterns, and other actions taken while using Tutelio.
• AI Interaction Data: Questions asked to our AI system, responses received, and feedback provided on AI responses.

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and store information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

3. How We Use Your Information

We use your information for the following purposes:

• Provide and Personalize Services: To deliver our educational content, personalize your learning experience, and improve our AI-powered recommendations.
• Improve Our Platform: To analyze usage patterns, identify trends, and enhance the functionality and user experience.
• Communicate With You: To respond to inquiries, provide support, send updates, and deliver important notifications.
• Research and Development: To develop new features, test improvements, and conduct educational research.
• Security and Fraud Prevention: To detect, prevent, and address technical issues, security breaches, and fraudulent activities.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. AI Training and Data Usage

Our Platform utilizes artificial intelligence to deliver personalized learning experiences:

• We may use anonymized or pseudonymized user data to train and improve our AI systems.
• We implement technical safeguards to ensure that personal identifiers are removed from data used for AI training.
• You can opt out of having your data used for AI training purposes by contacting us.

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

5.1 Service Providers

We may share information with third-party vendors and service providers who perform services on our behalf, such as hosting providers, payment processors, and analytics services.

5.2 Educational Institutions

If you are using Tutelio through a school or educational institution, we may share information with authorized personnel from that institution, consistent with applicable law.

5.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or to protect our rights, property, or safety, or that of others.

5.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your personal information.

5.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process your personal information
• Applicable legal requirements

7. Children's Privacy

Our Platform is designed for students, including those under 13 years of age. We comply with the Children's Online Privacy Protection Act (COPPA) and similar regulations worldwide:

• We obtain verifiable parental consent before collecting personal information from children under 13.
• Parents/guardians can review their child's personal information, request deletion, and refuse further collection or use.
• We do not condition a child's participation in an activity on providing more personal information than is reasonably necessary.

8. Data Security

We have implemented appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Security measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication procedures
• Secure network architecture
• Regular backups and disaster recovery planning

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

9.1 Access and Portability

You may request access to your personal information and receive a copy in a structured, commonly used format.

9.2 Correction

You may request that we correct inaccurate or incomplete information about you.

9.3 Deletion

You may request the deletion of your personal information, subject to certain exceptions provided by law.

9.4 Restriction and Objection

You may request restriction of processing of your personal information or object to certain processing activities.

9.5 Withdrawal of Consent

Where we rely on your consent to process your information, you have the right to withdraw consent at any time.

To exercise these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information:

• Standard contractual clauses approved by relevant data protection authorities
• Verification of recipient countries' data protection standards
• Implementation of supplementary measures when necessary

11. Third-Party Services and Links

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of any third-party website you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We will provide notice of material changes as required by law. Your continued use of Tutelio after changes to the Privacy Policy constitutes your acceptance of such changes.

13. Dispute Resolution

If you have a complaint about our privacy practices, please contact us first. If we cannot resolve your complaint, you may have the right to file a complaint with your local data protection authority.

14. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Last Updated: April 3, 2025